Comments on Abridged Mind: Customers are running away from NetSuite

I have been a consultant helping middle market com...

2009-10-25T22:39:51.447-07:00

I have been a consultant helping middle market companies select and implement ERP and CRM software for over 20 years. I have also developed significant eCommerce applications processing over $1 Billion annually. In my previous career, I was a CPA for a global professional services firm.

NetSuite is a serious business application. Because it is fully integrated, you must exercise

If a flexible tool as NeSuite or SAP get so much b...

2009-09-04T02:49:34.236-07:00

If a flexible tool as NeSuite or SAP get so much bad press, I think it's because they depend on customers to tell them how they want the system to run.

As a FD or MD, you have the choice between paying external auditors to map you internal processes and enhance those procedures BEFORE you go and put your job on the line by trusting what a 20 year old sales rep, who just cares

This is what I know.... NetSuite has some good pe...

2009-06-03T03:19:34.752-07:00

This is what I know....

NetSuite has some good people, but the company has been around for a long time and so has their technology. They were the original SaaS company, but sadly they have become complex and difficult to deal with. The rise of salesforce.com must have been a punch in the gut for them as they could have easily filled the gap that salesforce found and has exploited to

This might not be the right forum but I feel the u...

2009-05-10T12:07:00.000-07:00

This might not be the right forum but I feel the urge to write a short review. I'm high ranking person at a company that has used Netstuite for 4 years (our company can't move away from it = straight-jacket-ware). Before you select this software for your company, review some of the following concepts:

- It should say a lot that you have to go through their website to log into YOUR

NetSuite isn't trying to compete against Quickbook...

2008-12-16T14:20:00.000-08:00

NetSuite isn't trying to compete against Quickbooks. It’s a mid market package whereas QB is for a different type of business. I would guess that the clients are getting larger in nature as the company matures. Rather than having a bunch of small clients which end up costing a firm money as support costs are higher the reports would suggest that they are replacing that revenue with "better"

to y123y123Would you please tell me where you got ...

2008-11-10T22:35:00.000-08:00

to y123y123
Would you please tell me where you got the price matrix from in such detail? I am currently speaking to Netsuite and their pricing estimate doesn't even look like this breakdown that you have written out (actually there are recognizable items but the prices are hugely different). I just want to make sure that there is some comparability with what I am being given and that the "

I love what I am able to do with the product and m...

2008-10-22T01:31:00.000-07:00

I love what I am able to do with the product and much prefer it to Quickbooks which is where I came from, but the sales force is absolutely uncaring and has no sympathy for those who have bought more than they need. I'll be moving back to Quickbooks, simply because Quickbooks costs less than 10% of the price of Netsuite. Netsuite really should come out with a product designed to compete with

Netsuite was, probably still is, a good integrated...

2008-04-30T22:14:00.000-07:00

Netsuite was, probably still is, a good integrated product. I called two different resellers in Australia. Totally different pricing. Advertised at $99 per month, and I was ready to buy. It is not $99 for a one user license. Not available ...!!!
Wasted my time and theirs.
Given that they are SaaS, you would think that you could buy on-line, download a trial on-line but alas...

I am a developer who had the opportunity to integr...

2008-04-20T20:24:00.000-07:00

I am a developer who had the opportunity to integrate with NetSuite; their documentation is good enough to give anyone the impression that it will do what you need, but it's far from complete; to the extent that I had to write a complete set of webclasses just to get done what I needed, because the examples were incomplete, or didn't work, and there were no VB.net examples. After gettting in an

To y123y123 or anyone else, I don't see NS Support...

2008-03-26T15:00:00.000-07:00

To y123y123 or anyone else, I don't see NS Support pricing, any ideas, particularly Silver vs Gold?? i.e., 24%, 26%, etc?

thanks,

After my salesman driving me up the wall to expedi...

2008-03-16T15:07:00.000-07:00

After my salesman driving me up the wall to expedite my purchase I did
do so.

NetSuite, I would say about NetSuite that it's very advanced.

After purchasing the product I had some issues, my salesman told me I
will get advance website customization, and it was not activated on my
account.

To anybody inquiring NetSuite for a website, you will need the

Very few people read this blog, including me. But ...

2008-03-15T19:24:00.000-07:00

Very few people read this blog, including me. But as I jump out here for the first time in a few weeks I realize that having Mr Mathur's comment be the only one on this post could give a reader the impression that he has provided a satisfactory answer to the question I have raised. He as not.

What I get out of his comment is that the 6,000 figure with the company boasted about five years

Official response from NetSuite to inaccurately ci...

2008-02-15T14:51:00.000-08:00

Official response from NetSuite to inaccurately cited customer data

Jason, some points of clarification:

1. On our call and in our filings we talk about active customers. Customers are not considered "active" until they go live with the product. Since customers choose their own implementation schedules, you won't see these new customers show up for a quarter or two in the